If you have a hat just a bit small and an exchange isn't a possibility, there are a couple of things you can do. For hats just a bit tight, investing in a Hat Jack
might not be a bad idea - especially if you're a hat collector or intend building your collection. Just a bit of a crank on one of these and some time can expand most any hats to accommodate up to 3/4 a size larger (~7mm).
If your hat needs more of a stretch than a Hat Jack
can safely provide, please feel free to shoot us an email with any pictures and dimensions for a closer inspection.
For hats needing more than 3/4 size (7mm+) of a stretch, depends on the inner structure (sweatband) and material (rigidity and age) of the hat. It is not advised to stretch straw hats more 7mm. Attempting to stretch anything past safety limitations can risk damaging the sweatband, warp the overall integrity of the brim, and put indentations in the crown. The older the hat is can also limit the extent to which we can safely stretch.
It is also important to take into consideration a hat's tendency to shrink back to its original blocked shape, overtime. Perspiration, temperature fluctuation from improper storing, and exposure to sunlight or rainwater can have troublesome effects on fit. So, store your hat in a cooler place (not too cold), away from humidity and sunlight, and try to be conscious of how much you're sweating when wearing it.
If continual shrinking is a problem, that can be normal. Additional attention to the Hat Jack
can help with this. Or, next time around, get something the next size up and include with it a strip or two of the Cotton Sizing
! Always better to go the next size up and "size it in," than try to get something smaller to fit.
DO YOU DO SPECIAL ORDERS?
We can do special orders or custom hats. Customizing includes specific crown shapes, brim lengths, hat bands, finishes, colors, etc. Call 800-622-1911
for prices and options.
Shipments are usually made via United Parcel Service. If for any reason we are unable to ship immediately, we will notify you. Items ordered together are not necessarily shipped together. Standard delivery time is 5-8 business days. Orders are usually processed within 48 hours.
All orders shipped to Alaska, Hawaii or Puerto Rico will be shipped via UPS and you will be appropriately charged. For all orders shipped to foreign countries please call customer service for pricing and details. Customers with orders shipping internationally are responsible for all duties and taxes.