If you are not satisfied with any purchase by mail from our catalog or website please return it within 6 months of the original order date, we will refund the purchase price or exchange it, whichever you prefer. Refunds are processed back to the original method of payment. Credit card refunds will be reflected on your billing statement within 1-2 billing periods. A return received after 6 months qualifies for merchandise credit or exchange only. We can only accept returns and exchanges on unworn merchandise. Sales on all customized items (shaped brims, changed bands, initialized items, etc.) and special orders are final.
Using a tape measure, measure the widest part of your head (just above the ears and eyebrows) to the nearest 1/8th of an inch.
If you have not purchased a new hat recently, please remeasure your head, as sizes may change depending on hair style, weight loss/gain, and age.
Please also keep in mind that hat sizes vary depending on the manufacturer, so if you are unsure of which size to order, please contact us on email@example.com and we’ll be happy to advise.
If you are in between hat sizes, try this cotton sizing to make adjustments at home.
For more information on stretching a hat, click here